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"Tremendous job shipping daysailer with trailer"

shipping from Fairfax, Vermont Palm Coast, Florida for $1,106.34

6/12/2008
$1,106.34
Fairfax, Vermont
Palm Coast, Florida
1322 mi.

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We purchased a 13' Escape Rumba daysailer with 21' collapsible mast on a trailer from an individual in Vermont. We live in Florida. As it turned out the seller did not inform us that the trailer was old and held together with piano wire. There was no way it would hold the little sailboat the distance it needed to go. Brian phoned us to let us know what was happening; he took the trailer w/boat back to his shop and had it welded and also put an extra tire in his truck (just in case). He reassured us all was fine. He alerted us of his schedule the entire way. Sailboat delivered yesterday and we are so pleased. Brian's attention to detail and concern for our purchase went over and above "normal" service. His company should prosper because he is honest, professional, personable and treated our shipment as though it was his own. How great is that?!?

- Pamela P.