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"Overall a great experience even when things didn't go so well."

shipping from Aurora, Colorado Denton, Texas for $325.00

6/9/2008
$325.00
Aurora, Colorado
Denton, Texas
829 mi.

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I found a motorcycle and started working a deal with the seller. Having used uship before, I quickly posted the shipment to see what it would cost me to ship it (this would help me determine the overall cost to own the bike - it was a salvaged titled unit and I didnt want to pay too much including shipping. Through uship I was able to quickly determine the cost to ship and was able to negotiate a total cost resulting in paying less overall for the bike. So, I quickly sent funds as my uship provider told me he was going to be in the area in the next couple of days. The seller receives the money but I can't get a hold of the shipper. So now the seller, whom I really dont know, has my money and the shipper has gone m.i.a.for over a week. I had already sent my deposit and was now faced with having to cancel and get another provider who could quickly get the bike and deliver it. So I repost the shipment and within minutes a provider accepts my "match it now" bid (which I set even lower than the original bid). The new provider contacted me right away, made arrangements to get the bike, and had it to me in 2 days in perfect condition. I contacted uship and they very quickly investigated the cancellation and refunded my deposit. So I got the bike, paid less than I expected for the bike and the shipping, and had a terrific experience with Uship in resolving an unfortunate situation with a provider that couldn't provide. It's easy to look good when everything goes well. It's only when things go wrong that a company's true colors come out. I am very pleased with the professionalism and prompt attention Uship used to handle my situation. Thanks Uship. Great job! Jeff S. Dallas

- Jeff S.
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