I decided on a Saturday to look into shipping a motorcycle from Dartmouth, MA to Cleveland, OH -- not the best logistics even in the best of circumstances. I contracted with 'Moose' of Redhawk Expediting through uShip. We agreed to terms and set it all up. The following Monday, I found out that the motorcycle wouldn't be ready for pick up until Wednesday, even thought I told Moose it would be Tuesday. I called him and told him of the situation, and offered to pay for his travels and not pick up the motorcycle, as I knew he had a tight schedule. Fair is fair, and I understand that time is money. Moose worked it out and reorganized his schedule so that he'd be able to collect the bike on Wednesday instead of Tuesday. Tuesday rolls around an the dealership where the bike was calls me and tells me that the bike can be picked up on Tuesday after all. I call Moose just to let him know that he can pick it up whenever he wants, as the timeframe just loosened up. He picks the bike up on Tuesday, and gets it to me by Thursday. Absolutely top-quality service and communication.