I was having a 2005 malibu wakesetter shipped from CA to IL. I bought on line and had never seen it. When the shipper pickup the boat he made the dealer send me addition pictures of the boat. They were desterbing. The shipper had the dealer relaod the boat on the trailer properly, get a new cover due to them ripping mine, and even got in the boat and had addition pictures taken of interior damage that I was unaware of. It took a couple of hours out of his time to due all this but i was thrilled he did. And to top it off he had offered the lowest shipping cost i could find. I will deffinatly use him again. Thanks Daniel Stoffer "S&S Shipping"