I had a fairly new Bosch dishwasher that I no longer had use for, as we were remodeling our kitchen and where going for a slightly different look. I live in Boston and my mother lives in the Chicago area and was recently widowed. She was just updating her kitchen, and had a much older dishwasher. I did a google search to determine the cost to ship the unit and came upon this site. In a very short period of time (a few hours), I received a bid to ship the unit and was set up with the company that would ultimately move the dishwasher. I firmed up the bid and then received a call from the principal, who discussed the arrangements. He took my mother's number and contacted her in order to get her preferences for the drop off. My mother actually had a conflict, and the company was able to accommodate her schedule. The pick up went smoothly and the product showed up exactly on time and in perfect shape. The company actually packed and wrapped the dishwasher. When my mother's plumber installed this dishwasher, he learned her existing, older one actually had a leak, which would have needed servicing soon, or essentially replacment anyway! Thanks so much for setting this system up for us. I was so happy with the firm that did this shipping, that I will definitely use them again. If they are unable to do what I need, I will definitely return to uship.