I originally was sending 1 puppy from Austin to California and ended up sending 2. Carla was very understanding, imformative of all situations during the trip and even got the puppies there almost a week AHEAD of schedule. She was very nice, loving and easy to communicate with. I would recommend her to anyone sending anything! After all, if she can take such good care of my lil puppies, I am sure your table, painting,or any item will be in good hands. !!