J. Carlos Duran, owner-operator of EastWestConnection, is professional, a great communicator, prompt, and offers extremely good rates. Soon after I'd accepted his offer, he e-mailed me to introduce himself and ask for specific details. Both the seller and I were impressed at how spotless his truck and trailer were. He picked up my eBay auction win (i.e., a Precor elliptical) from the sellers in Florida on Thursday evening and delivered it Monday noon -- all without a single scratch. Throughout the course of our dealings, Carlos was courteous and friendly -- even putting up with letting me practice my first-year Spanish on him in our e-mails. We would do business again with him in a heartbeat.