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"Ebay purchase and delivery experience"

shipping from Crestview, Florida Machesney Park, Illinois for $258.32

12/28/2007
$258.32
Crestview, Florida
Machesney Park, Illinois
969 mi.

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Late in December 2007, I found an excellent deal on a Softub hot tub in the Florida panhandle region. I live in Northern Illinois, so picking it up wasn't a feasible option. I communicated with the seller to make sure that having a transport company pick it up would be acceptable and then purchased the tub. I posted my shipment request on Uship, and the next morning I had a bid by Robert of Spinnin Wheels Transport. His bid was reasonable and I accepted it. He called me within minutes of accepting the bid to discuss payment arrangements, and also to get the seller's information. He contacted the seller the next day to introduce himself and confirm possible pickup dates. Within a week, Robert had picked up the tub and called me to let me know he was on his way and his estimated ETA. He called every day during his drive to let me know his progress. He arrived late morning on the third day, and the tub made it safe and sound. Robert had loads of personality and some of the best communication I have ever encountered. Robert never overpromised when he'd pick it up and when it would be delivered, but gave me a 2 day window for both. Being that I am also in the service industry (computer/network repair), I understand how important it is to communicate with your clients. Robert met and exceeded my expectations! This isn't my first experience with Uship; this past summer my fiance had a Polaris Ranger UTV shipped from Northern Illinois to Arizona. He posted a shipping request on Uship and got a bid within a day. His transporter wasn't as communicative as Robert, and the item arrived a couple days after originally planned, but the item made it safe and sound. His experience is what made me decide to use Uship for my hot tub purchase. I'd use Uship again and again, and may even pay special attention to items on large items on Ebay that are in the Florida region. :) Michelle in Northern Illinois

- mjwidell
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