uShip Stories 

Real stories by real people about their shipping experiences.

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"6 new atv's"

shipping from Massillon, Ohio Blaine, Washington for $2,550.00

12/9/2007
$2,550.00
Massillon, Ohio
Blaine, Washington
2542 mi.

  • 33
  • 92%
  • 36
  • 3

"u call wheel haul" was and were great . shipped 38,000.00 worth of new yamaha and honda atv's flawlessly. unfortunately u ship dropped the ball. very poor comunication . did not respond in good time and when they did left a "pat" answer that only answered part of my concern . and caused considerable stress as i emailed 4 times with no responce to try and purchase extra insurance. they eventually got back to me with an answer .but only after shipment was almost complete did i learn insurance on shipment was not available leaving me no opportunity to find outside insurance. fortunately everything worked out well and "u call wheel haul" was insured and there were no problems. uship is a great concept and program, but poor uship support left me with a stressfull experience . a simple contact phone # for uship or much better cuatomer service would have been great. and should be considered by them.

- Digby S.
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