My wife and I are both active duty military, and our cat kept getting out, and she couldn't get back in, and we just didn't have the means to be at home enough to do anything about it, so we had her shipped to Texas to be with my family, so she could run around outside as much as she wanted. We are both leaving for deployment soon, so it would be best if she were with someone that loved her. Our service provider was Carla. We put an add for chewy to go to Texas, and almost immediately got a response. We were considering flying her, but Carla warned us of all the stress this puts on animals, so we decided to go with her deal, which was less than half the price of flying chewy, and she would take her door to door! Carla stayed in touch, and always answered the phone and provided details, and answered any questions we had. She came to pick up Chewy and took her with her to Texas, and Chewy rode on her son's lap on a pillow the whole way there, getting petted too! Chewy hates the kennel, so they let her out while driving, and I thought that was just awesome, so thanks Carla, and I would reccomend her services anytime to anyone!