Diamond is a 7-year old Arabian Mare and is a family horse going to Texas to be trained by my son. A Plus Services of Shepherd, Tx was the service provider. I kew that I was going to miss her and I was worried about her taking this trip. She is a little afraid of strange things and places and she did not load well in the begining. I got a call from Bill when he was 2 hours from Katy, Texas informing me that he had taken her out of the trailer and gave her some water and excerise and she loaded back into the trailer just fine. I really appriecated that call because it made me relax. Yes, Bill gave me a good price and I would use uship again.