I own a small kennel and needed to ship a small chocolate pomeranian to Florida. TravelingPaws Transport submitted a bid quickly. They had the best price that I had been able to get from any courier. From the time they submitted the bid to the time the puppy was delivered, they helped the whole process become less painful for me as the person making the shipment and the people getting their baby. They even e-mailed me a shipping schedule so that I would know when they were starting out and where they were hoping to be daily. They called to let me know if there were any delays in the schedule. I was really worried about how the baby would handle the trip and being without her sibblings, so Liz called me within the first 12 hours to let me know she was doing well and they adored her. It also helped to know that they stopped occasionally to check on their passengers and Liz was an experienced vet tech. Liz called me when she reached her destination and the baby was safe in the hands of her new owners. Even if they would charge me more, I would use TravelingPaws Transport again because of the communication and the great service. Thank you for connecting me with a wonderful courier.