I had a shipment of 8+ Dirt bikes, scattered accross the east Coast, from SC, NC, MD, VA, OH, PA.....all had to be picked up and delivered to New York. Frank was fast, kept in contact the whole time, and was very professional. In my busniess, things change quickly, and Frank was ready and willing to adapt to my shipping needs. I am Canadian, and when it came time for me to cross the border and meet up with Frank, i was denied entry to the USA. Frank offered to spend the night in NY so I could arrange to have a family member meet up and pick up my goods. I can't say enough about Frank, what a great guy. Was a pleasure to do busniess with. Im pretty sure my U-ship days are over, as I am confidant Frank will be handeling my future shipments from now on.