Mr. Welsh was professional, understanding and caring. He ensured my senior mare traveled comfortably, had plenty of rest enroute and that she arrived happy and healthy. He was personable, accomodating and kept in touch; did what was necessary to alleviate anxiety about sending my girl off with people I didn't know. I appreciate his/their hard work to make this a successful shipment. I would definitely hire them again. They were reliable, trustworthy and competent. THANKS A TON!