After nearly a month of broken promises and unanswered phone calls, I turned to Uship for help with shipping a horse from NY to MA. Christine and Kevin of Blue Diamond Stables responded quickly after the request was submitted, with a very reasonable quote. Even better, they offered to pick up my horse that same day! Christine was prompt with answers to all of my questions, and I was able to see a photo of the Blue Diamond rig on Uship's site. It was reassuring to know what sort of trailer my horse would be riding in, and after he arrived, it was obvious that he had enjoyed the luxurious accommodations! There was water, electrolytes, and hay available at all times. I was impressed by their sensitivity when I heard that they took him out for a rest break when they were forced to drive through winding mountain roads. Throughout the process, the people of Blue Diamond were champion communicators. I felt comfortable calling them with questions, and they supplied many updates during the trip via phone and e-mail. Their up-to-date systems include an on-board computer, GPS navigation, and a closed circuit TV. They can even send pictures of your horse from the road. I strongly recommend Blue Diamond.