Rob of QR1Transport has been totally phenomenal in handling unforseen problems prior to transporting our boat, in order to avoid unnecessary costs to us. When he went to survey the boat (we bought it off the internet, and it seems as thought the posted pictures were quite outdated). He took care of replacing tires on the trailer and fixing a fender, because it wouldn't have made the long trip from MI to CA. He kept in touch with us the whole time, took great care of the boat, and gave us an unbelievable price -- even after he incurred additional expenses due to weight inaccuracy of the original bid. He is an all-around great guy, and a testament to honesty and integrity in cyberspace.