From my initial contact with Bill, I had a very good feeling that I selected the right company to transport a boat I recently purchased from California to Washington. I selected Bill not because of his quote (although it was a good quote, I did receive others for about the same amount), but because of the positive feedback he had received. It was scary enough to buy a boat unseen; even scarier to allow someone to tranpsort it without seeing a proven delivery track record. Bill was everything his feedback indicated and then some. In my case "Mr. Murphy" showed up.
By Mr. Murphy I mean something went wrong. The trailer blew a tire, which busted a spring, which threw a u-bolt, etc., etc. Fortunately, no damage to the boat and, more importantly, Bill was unharmed. But the trailer was inoperable. Bill was stuck on I-5 for about three hours waiting for the tow truck and arranging for someone to repair the trialer. And, of course, this happened in about the middle of the trip; too far for me to meet Bill and assist him.
Bill took care of everything as if it was his boat and he kept me completely informed as if I was there. I'm not sure how many people would have handled the situation as professionally and thoroughly as Bill did.
Thank you Bill. It was a real pleasure working with you. I know who to call if I need something transported.
As for uShip, what a great service. Everything worked as represented. You've built a great way to link shippers with customers. I would use your site again.
One very satisfied customer,