I am so thankful to these folks for the great service they provided me.My old mule festus, who is 25, and foundered was shipped to me lame in the front( he tore some hoof off, and had to be trimmed short)was really hurting. My old mare mabel has a bad atitude, she was shipped with fes. When these folks got there to pick them up,The upfront money my ex was to have ready was not there..The hay was not there.A mix up,They handled the misunderstanding very calmly.They took very good care of old festus and goofy mabel. Not too many folks would have even left the barn without their agreed on contract money, it was a long haul, and fuel is high, these folks did.They made real sure fes was comfortable at all times, and that mabel behaved.They kept in touch while on the trip.I can say that they took care of these two like they were their own.Y ou cant ask for better.I paid them the agreed on half of the shipping cost that i was splitting with my ex. He is sending them his half by mail to them, I am so thankful that they had all of it in writting, as it made my end so much easier when dealing with the ex on the phone! I will be calling them if i need a shipper again, and telling everyone i know that uses horse haulers. this is a great wesite i found, and will use it again.