I am in the military and was stationed in Korea at the time. I had to move my pets from my last duty station (New Mexico) to my next one (California). Unfortunately I did not have anyone who could make the drive and I couldn't put my pets on a plane where they would be stuck in the cargo bay; cold, afraid and alone. They had to be moved in a short period of time due to unforseen time constraint. I received several bids from very professional individuals rather quickly. I greatly appreciate the service that my pets and I recieved. Thank you for helping me in my time of need.