Our Company, Raven Offshore Yacht Shipping, (ShipRaven.com) bought a 24' ex military RHIB tender in Warwick, RI. It came with a trailer. We were encouraged by a friend to try uShip to get her to Seattle. We settled upon Dave Fred and Surf and Turf Shipping. Their communication from the beginning was stellar. They picked up our boat on schedule and got on the road. It quickly became obvious that the trailer was not capable of carrying our 5600lb boat. By Waterloo, IA it failed. William Whited, our driver, took charge of the situation and, as you would expect from a former US Navy Seal, made every aspect of this delivery as mission critical. He found a wrecker, got the trailer and boat loaded, took it to a repair facility, did a cost benefit analysis for us and determined that our trailer would need to be completely rebuilt. He then scoured the area around Cedar Rapids to find a solid, used trailer. He found one in Rock Island, IL went to inspect it, drove a hard bargain and secured it for us. He fixed everything in order to make it correct for our boat. At all time communicating to us about costs and timing.
We, ShipRaven.com, are an Ocean Carrier that specializes in transporting very large yachts and commercial boats from/to ports all over the world. From the minute William called us about our dilemma, I started to feel like he was one of our team because he handled the situation exactly how we would.
At the end of the day, because of his extra effort and attention to detail, we have our undamaged boat, an excellent trailer at a great price and a new friend in the business.
I highly recommend William Whitted and Dave Fred from Surf and Turf Shipping!
RAVEN OFFSHORE YACHT SHIPPING, LLP
2288 w commodore Way. ste 205
Seattle, WA 98119