Transit Systems handled the shipment of a handmade wooden trunk handcrafted by my father as a special gift for my daughter. The service provider's employee, Kathy, was very professional and cordial in handling the request over the phone. I was very pleased with how they stayed within the time frame that was agreed upon in the initial contract. Adequate notice was given for the final delivery to assure someone would be home to accept it. Overall, I was very satisfied with my experience with UShip as well as Transit Systems who picked up the e-mail contract.