The driver contacted me within 10 minutes of accepting the bid. We sceduled the delivery for the following day. When he arrived at the warehouse to pick up 4 large furniture pieces, the warehouse informed him that they were in the process of moving and the items were at the other location. The driver called me and we discussed how the situation could best be handled. The driver then went to the next warehouse, without complaint. He called me when he was 15 minutes away from the delivery destination and delivered the items down some awful, outside stairs in a very professional, efficient way. I could not be happier and will definitely highly recommend him to others!