I was worried about my puppy as he is only 3 months old. Levi kept me updated all the way and cared for him the way I would have. I knew my pup was in good hands with him, so did not worry as much. Levi stopped for my pup to have washroom breaks and feeding breaks. Best of all he kept telling me what a good boy he was being. I believe Levi went over and above what I paid for and am very thankful for him. I would always hope to get Levi anytime I need to ship my pups. Thank-You so much Levi, you will never know how thankful I am to you for making my pup feel safe, and loved.