Len was just an answered prayer! I cannot thank him enough for decreasing my stress about a thousand percent! I originally had scheduled my move the previous week, with another moving company not on uShip, and when moving day came, they didn't show up (after taking my $1000 deposit!) and I was unable to reach them...still haven't in fact. So when I got on uShip at the recommendation of a friend, I had no idea what to expect, I had a very tight deadline to get my things out of my home, and I was (& still am) having to deal with the bank to try and get my deposit back from the other company--I was so stressed I was beside myself. Once I read Len's reviews & got his very reasonable bid and booked him, we spoke on the phone & IMMEDIATELY, I felt better. He couldn't be nicer or more accommodating. And the move went great, even though I was only able to be present at the loading end. My family, at the unloading also remarked on what a great guy he was...we're all still taking about it! I heard a lot of horror stories about movers, and clearly, I had a horror story of my own too, but from here on out, I won't be moving unless Len can move me....seriously, he's that special.