I've had a few good experiences with haulers before, but my friend on the receiving end of the transport has had some experiences that didn't go nearly this smoothly. Not only was I pleased with the communication, punctuality and care of my horse, but I was able to reassure my friend that there are some EXCELLENT haulers out there and UShip helped put us in touch with them! During her last experience with hauling, the hauler had a "late start" and showed up hours later than planned for the pickup and then dropped the horse off at 3am when he had previously estimated 8pm, he was impossible to contact during transport and didn't bother to call when he had a flat to let her know why he was late. Green Ridge Transport on the other hand had EXCELLENT communication, arrived exactly when he planned to and dropped my mare off safe, sound and in great condition almost exactly when he had estimated he would. He was easy to reach to check on their location and he was very friendly and easygoing and the rig was in great condition from what I could say. I could not be happier with this transporter, especially considering the price!