We are new to UShip. This is our second shipment involving a pallet of ceramic tiles. With the UShip service, we not only get to ask and answer questions, we also get to 'Interview' our shippers to see if they can meet our needs. The more we use UShip the more we see the valuable service that it provides. We get to save time, money and the headache of 'Doing It Yourself'. Our shipper was terrific in the details that made our shipment unique. He was attentive and made sure what was important to us he addressed and completed. We paid less than 50% of what we originally thought would be our budgeted price. And, the shipment came earlier than expected and directly to our location. We had made arrangements to pick up the pallet at the delivery hub but our shipper arranged for the shipment to go onto a smaller truck to be delivered directly to our site. We are in the door repair business, not the shipping business. We have learned over the years that many factors are involved in getting our products delivered 'On Time' and in 'One Piece'. UShip makes the art of shipping painless and cost effective. We are happy this service is available and look forward to our next great experience with UShip.