I wanted to ship my piano, given to me by my grandmother to my son rather than just get rid of it. It has been in my mother's house in NJ since and she has been deceased for 3 years. When I was going to dispose of it, my son wanted it. So, I had bids on moving it. Brian of BGS rate was quite acceptable. Less than I thought it would cost and it enabled me to finally get the piano there. At first I had problems because there was no communications. I even had U Ship involved. He finally answered and turns out he was in the hospital. After that all was fine and although there really was no rush or time factor, it did make it there last night, just in time as my son is coming home on leave! (He is in the Air Force), so it all worked out perfectly.