I had a flatbed off a 1 ton truck shipped half way across the USA, On this flatbed was mounted a heavy, bulky, odd shaped item with sensitive electronic equipment attached to a hydraulic pump. Jones bid came in at a reasonable price. After making arrangements with Jones and having pick up and delivery schedule in place, there was a sudden change of plans on the morning the item was to be picked up.The location where the item was to be picked up had changed. I made a call to Jones and he made the necessary changes needed with no problem. I received my shipment in a timely manner and with no problems. I am definetly shipping with Jones again. Thank you Steve.