Needed a machine shipped from Seattle, WA to Stephenville, TX. Andy was awesome. I was going through my e-mail's at about 11:30 my time 10:30 his time, and had some questions about something. I sent off my question, and figured on not hearing from anyone until morning. I commenced to finishing the other things I had to do, and I received my reply less than 10 minutes later. Thank you! Service, communication, and price were excellent! In today's day and age, service is important. These guys win hands down.