This was my 1st time using UShip, I had also went to a website called Move.com; but with the customer feedback that Uship provided, and the tracking capabilty, I felt much more comfortable using Uship.
In my last move we contacted a company off of Craig's list and had a terrible experience (missing items, asked for lunch and billed hours while they ate etc..)
The accountability that is built into Uship is second to none and I was highly pleased.