I was looking to ship my 2004 Vulcan 1600 Classic motorcycle from Southern California to El Paso, TX as I was relocating to El Paso. ; Chuck, service provider, did an excellent job for me. The price was right. He was flexible with his schedule in order to fit my schedule. He kept in constant communication with me when I was unable to have someone in El Paso available to receive my motorcycle. Untimately, everything worked out fine.