I just completed my third shipment through uShip, and it is the first place for me to visit for long distance transport of my goods.
It took me a few days to re-learn the new page view, but I was able to figure it out. One thing that seems to be missing is an easy topic search. It works in most website pages, why not here?
I realize that there is no insertion fees, but the booking fee was a little surprising, but fair. Things like that should be in large size text in the front page. For example, "Only X% charge when you book your shipment with a provider ".
Overall, however, it has been a pleasurable experience. I also like the concept a lot.