Tim brought my tiny chihuahua puppy home, picked up and delivered the same day through a 7 - 9 hour drive. My dog was not crated at all, but held, watered, and had potty breaks. Without a doubt Gizmo was handled as if he was the shipper's own dog. The shipper was SO friendly and easy to communicate with, his laid back nature made it easy to ask questions and get answers. All responses by email were VERY prompt and I got frequent calls just to let me know about my little one, he contacted me more than I did him.
If you want a dog to receive the best shipping experience, dont deal with people that will just deliver your dog, but give him one on one attention. I will be dealing with this shipper in the future.