I purchased some storage containers and was given the information by the company who I purchased them from. I was told they were ready to be picked up anytime and weigh 2700lbs total. Turns out, "pick up anytime" means give us 3 days notice and no pickup available saturday. And 2700lbs means 7000lbs. So Reynolds held off shipping a few days so I could still get my containers. As for the extra weight, they picked everything up and still delivered. They made a situation that could have been wrought with headaches and financial disaster to a smooth delivery with no complications. If only everyone worked like this.