Had an overall good experience. They picked up the car in Grand Rapids,MI. and delivered it to Las Vegas, NV area in a fairly quick time span-5 days. I arranged this for a customer of mine that I have sold 3 vehicle to over the last 2 plus year. The shipping company had good communication with us, but the driver wasn't quite as good at it. Overall, I would recommend this shipping company again--and I already have to a collegue of mine.