I needed a horse I had bought transported to me for the second time in 6 months. I used Riovista both times, and so glad I did! When asked, they matched my lowest bid on Uship. I wanted to stick with them instead of going with strangers, as I knew my horse would be treated as if he were their own. They know the names of the horses they transport, and respect each horse's personality and individuality. This is something that is hard to find, as I've heard a lot of shippers are jaded and burned out. These guys genuinely care for horses--something that can't easily be faked. They had trouble reloading another horse on the trailer while they were at my house. The patience and kindness they showed was not often seen. They were a day late in picking up my horse, but that was only because their transmission broke down, and he was picked up the very next day. Arrived when they said they would, and gave me prior notice 3 hours before arriving, and one hour before arriving. They put my new horse into his paddock and then stuck around for about half an hour, caring for the horses on their trailer and chatting with us. Super friendly, down to earth people that I could trust my horse with, and I'm VERY picky about anything to do with my horses. I would recommend them highly, and would use them again in a heartbeat. In fact, I'd never call anyone else if I could help it!