We are new business owners and this was our first experience in purchasing such a large cost item (our concession trailer) and our first time dealing with a transport company and UShip. Our driver stayed in communication with us throughout the whole service and we are thankful for his honesty and communication. He knew we were feeling anxious and excited all at once, and he respected and honored our requests. During the transport, the cap to the exhaust fan on top the trailer flew off in the winds and hit another car. This was no fault of our driver, and he told us everything that happened as well as reported the incident to his insurance company. He understood our concerns when the trailer arrived, allowing us to inspect and take pictures before he unloaded the cargo. Being new in our business, finding a reasonable transport rate was a big priority since every dollar spent is money owed back. UShip connected us with a reputable company at a competitive rate, which made it possible for us to purchase a reasonably priced concession trailer. Thank you UShip.