I had at least 8 shippers bid the same price Steve had but in contacting some of them I learned they would change their bids and require extras like pallets, boxes, etc... to gain extra money including insurance. Steve personally insured any item he bids on so if he damages it, he will pay for it... plus he is a small company untilizing a truck and trailer meaning door to door personalize shipping is his busniess. Steve is easy to contact since he has a cell phone on him 24/7. He tells you when and where he will be and is there as promised, if delays occur, he lets you know. I would be happy to refer him to anybody and plan to use him in the future.