I had one of those brokers who promised me they would be there on a certain day. I had bought a vehicle off ebay, and I drove over 500 miles to make sure it was picked up. On top of that, I actually had to be detoured around a rock slide and then hit a blizzard. After all that-you guessed it-they stood me up because they bid it too low.
However, Gregg contacted me and less than 24 hours later it was at my door. It was also a somewhat difficult move (one of the wheel brakes decided to lock up), but he never griped and complained like all these brokers did.
Trust me, go with the small buisness independant. They have control of their own truck.