I had some difficulty with communications but since both ends of the contacts must be working well, the problems could have been related to my efforts as well as Patriot Express. Sherry and Jason project confidence in their ability to perform with care and concern for your shipment. Once Jason and I were able to speak with each other and arrange for a pickup and delivery of a large sofa, everything went smoothly. Their truck is clean, items being shipped are arranged neatly and well protected against damage during transit. I would be pleased to recommend them to anyone wanting to ship furniture and to utilize their services myself in the future. Our furniture was carefully wrapped in plastic and arrived in Albuquerque without a scratch. A well done and sincere thank you is the best comment I can provide.