I'm a service member stationed in europe. I received a bid from citiwide that was very reasonable. I then called them and communicated to them the date and times that I required their services, and they were very flexible. They called me prior to the pick-up and just after the drop-off. They have a wide range of payment options. It was that easy, that quick, that painless! UShip is awesome and I will used them in the future as needed.