Working with Big Sky Movers was the best "professional" moving experience we have had by far. In the last few years we have had to move many times including an out-of-state move. We have experienced the good, the average, the bad and the ugly...
Initially, we were a little skeptical about uship because one can not find out who you are talking to until you accept the bid. So, we asked questions and lots of them to weed shippers out. Big Sky took the time to thoroughly answer questions we forwarded to all the bidders. They didn't just give us the bare minimum, they thoroughly explained things to avoid miscommunication. Their bid ended up being in the lower tier of bids so the main reasons we chose Big Sky was because they were the most professional when answering our questions and because we inadvertently found out that their goal was to keep their shipping local so they could stay home with family. We are suckers for people who place importance in family.
We were never sorry for our decision to go with Big Sky. In fact, we were honored that they moved us. During the move, they packed our belongings very well and way outperformed our expectations to the point that if we had realized ahead of time the extent of how hard they would work, we would have budgeted for and paid them double for the amount of work that they did.
We were exceedingly impressed when there was a scratch discovered on our refridgerator from some point in the move. (One needs to realize that there was no other damage at all on anything, even when we unpacked, and the size of our move was huge!) They were completely up front about it right away and were willing to take care of business no matter what the cost. "X is what we think happened. What do we need to do to make it right?" Our jaws dropped!
We would use Big Sky to move us again and highly recommend them because of their integrity, work ethic and pleasant manner. Thank you Kevin and Big Sky Movers.