I had a deadline of getting a new car engine shipped from a small shop in New Jersey all the way out to my auto shop in San Diego. I put out the bid, received the first bid in two days, accepted it (as it was 1/3 of the price I had with UPS and FedEx) and the accepting rep emailed me immediately. I called their 800 number as instructed, and I had a confirmation of a pickup date within the hour! They picked up the engine, and it arrived, as promised in five working days....and I watched it travel in/out of checkpoint destinations all across the country, via the web! How cool is that??? I am already getting ready to ship another car engine to the East AND back to be worked on my a buddy in New York, as it is cheaper than getting the work done here in San Diego! I love this shipping/bidding process!