Bob was awesome with my shipment! Even though we had to change dates around, Bob made time out of his schedule to wait on the bike until it was ready to go and delivered it perfectly safe and sound! He also kept in touch with me through e-mails and his cell phone on a daily basis, very punctual! Again, awesome shipper, is truly the man you should go to when it comes to a shipper who will look after your individual item(s) you need shipped. Would recommend Bob to anyone that needed an item shipped, this man knows what he is doing and is a true professional.