John picked up my things in California. My shipment included all my pictures, expensive, one-of-a-kind artwork, military items from my service in Operation Enduring Freedom and many other things. He picked it up from my family ranch in California and delivered it to my house in Redford, Michigan. John was very helpful and polite. Before he got here my mom told me how nice he was and that he was very pleasant. He was a pleasure to work with. He kept me updated on the status of my shipment and made me feel at ease. I was very concerned because of the nature of the shipment. Most of the stuff could not be replaced. I was very excited to see my stuff again. I appreciate his hard work and effort. The weather was bad and he still remained on time and pleasant. Thanks again.