"Communication the key"
shipping from Waddington, New York Sacramento, California for $2,500.00
From the beginning Southern Eagle took control of the shipment and informed me of what times and days were available for pickup. They held a shipment over a weekend to accomodate a pickup and worked with the business on the other end to secure multiple pieces of machinery.
They continued to stay in contact letting me know the estimated time of arrival and called the day before they arrived. I was called and met for offloading by a very courteous and helpful driver. There were a few small things that had happened to the load during shipment and these were noted.
I was contacted by company to confirm delivery and I informed them about the loss. They took care of the issue with concern and professionalism.
I was apprised of the status of the shipment from pre-pickup to post-delivery and felt comfortable in the capable hands of a very communicative shipper.