I had to send my dog home to my mom's from college because my landlord had a change of heart. It was a heartbreaking experience having to find someone to ship him to my mom's which is over 2000 miles away. I was nervous when I put up my ad for Meyer. I had two people bid on it, Matt with Wolverine transport and one other guy. Matt was very patient with ansering my questions and very understanding to the situation. The other guy was very pushy and short with me. I was very relieved when Meyer got home, not that Matt was a bad person, its just my baby he had with him. I will use uship again, thanks to Matt and the experience I had.