I was shipping wood from CAL to NY with touring Logistics. I received a good price from them but I was a little leary about paying in advance,especially with a carrier that just joined uship a short time ago, but I figured I'd take the chance. The wood was picked up as promised and the trucker was very communitive with me up until that point. I emailed and called the shipper a few days later to get an anticipated date of delivey and was told 7-10 days. I called and emailed on day 9 for an update but no response for 3 days. Which made me a little uneasy but I recieved a call a few hours before delivery and finally my mind was eased. I was very happy with this service and I would use them again, they even unoaded into my garage when most carriers would not. GREAT JOB GARY...just next time try to respond to inquiries sooner...makes people worry. THANKS