I started out thinking I was only going to take a few things with me from Ohio to Florida, and the more I got into it, my list kept growing. So having started out with just a few items in a few boxes for a particular price, the total came out to something like a 12' x 12' square area which was much more than my shipper had initially bargained for. He accepted the job graciously and did not say he had changed his mind or could not provide the service, he re-arranged his entire schedule to accomodate my need without a price increase. He advised me all along the way of his expected time of arrival and I must say I was pleasantly surprised with the entire experience. It was much less than any moving or freight company had quoted!! Thanks Steve for a great job!!!!