uShip Stories 

Real stories by real people about their shipping experiences.

 | All Stories

"Fancy metal doors made it in one piece... great!"

shipping from Austin, Texas Bellevue, Washington for $900.00

Austin, Texas
Bellevue, Washington
2381 mi.

  • 135
  • 92%
  • 146
  • 11

Treasurecoast out of FL was my direct contact for a good price. The freight company was UPS Freight. Everything with Treasurecoast went very well. My doors were in a metal skid (three pieces on each) made to transport heavy doors by using forklift with low risk of braking the doors. The product was going to a construction site. I delivered the skids to the UPS Freight dock myself and got great service and patience with all my stuff. Got paperwork made and labeled the skids onsite by myself, took pictures, and blessed them before I left (@ 16 h. Friday). It took only two (?) days from Austin, TX to arrive in Seattle, WA (@ 21 h. Tuesday). The only weird thing is that UPS Freight does NOT deliver to the Sammamish-WA area where my load was going to, but instead subcontract with another delivery company for it... this is something I only found out when I used the UPS tracking system to find the load: the system said the load had arrived on Tuesday, but by Friday my customers had not received anything yet... ARGH!! that was really stressing. That Friday morning UPS Freigh Customer Service gave me the phone# of the subcontractor (Peninsula Travel Lines) because UPS could not give me a response of the actual delivery date since it was not them who would do the delivery. I called Peninsula right away, gave them the info, and called later in the afternoon to confirm day and time of delivery. They had already found my shipment in their system, I got confirmation of a date for delivering the load, and finally confirmation of the COD service. GREAT! A week after they delivered, I got the checks of the COD by mail... THANK YOU!! Overall it was very good experience especially because they delivered the load without scratches (packing helped a lot too, but it is never warranty for it). I would absolutely use USHIP again, as well as the freight companies mentioned here... now that I know how their system works. :-)

- Lyla A.